Privacy Policy

Privacy Policy for Reset to Rise Cleaning

Last updated: May 2026

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Reset to Rise Cleaning is committed to protecting your privacy and handling your personal information responsibly in accordance with UK data protection laws, including the UK GDPR and Data Protection Act 2018.

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Information We Collect​

We may collect and process the following information when you use our website or contact us:

• Name

• Phone number

• Email address

• Property address

• Booking and appointment details

• Information submitted through contact or booking forms

• Payment or invoicing information where applicable

• Website usage data, including IP address, browser type, device information, and pages visited

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How We Use Your Information

We use your information to:

• Respond to enquiries

• Arrange and manage cleaning appointments

• Provide our cleaning services

• Communicate about bookings or changes

• Process payments and invoices

• Improve our website and services

• Meet legal, tax, and regulatory obligations

• Monitor website performance and marketing effectiveness

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Website Platform and Third-Party Services

Our website is hosted by Wix, which may collect and store data necessary for website functionality, bookings, and security.

We may also use third-party services including:

• Google Analytics to understand website traffic and usage

• Google Business Profile and Google services for search visibility and communication

• Facebook and Instagram integrations for social media content and communication

• Wix booking and calendar tools to manage appointments

These third parties may process certain personal or technical information according to their own privacy policies.

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Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• ensure website functionality

• analyse website traffic

• improve user experience

• support marketing and social media features

You can control or disable cookies through your browser settings.

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Legal Basis for Processing

We process your personal information because:

• it is necessary to provide our services to you

• you have given consent when submitting forms or contacting us

• we have legitimate business interests in operating and improving our services

• we may need to comply with legal obligations

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Sharing Your Information

We do not sell your personal information.

We may share your information with trusted service providers where necessary to operate our business, including:

• website and booking providers

• payment processors

• accountants or professional advisers

• legal or regulatory authorities where required by law

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Data Retention

We keep personal information only for as long as reasonably necessary to provide services, maintain records, resolve disputes, and comply with legal obligations.

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Your Rights

Under UK GDPR, you have the right to:

• request access to your personal information

• request correction of inaccurate information

• request deletion of your information

• object to certain types of processing

• withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.

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Contact Us

If you have questions about this Privacy Policy or your personal information, contact:

Email: resettorisecleaning@gmail.com

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External Links

Our website may contain links to external websites or social media platforms. We are not responsible for the privacy practices of third-party websites.